Customer Service


All trade prices quoted are excluding VAT. Whilst every effort will be made to maintain our prices; we reserve the right to amend prices without notice. This price list supersedes any previous price list.


All Goods remain the property of We Are On A Lark Limited until full payment is made. Payment is due in full prior to despatch of goods. In the event that a credit account has been agreed, payment is due 30 days from the date of invoice.

Payment can be made by:

  • Credit cards ( we accept all major credit cards)
  • Payments ( please call for bank details )
  • Cheques ( made payable to “We Are On A Lark Limited” )


Please check the following steps when receiving your parcel from our courier service

  • Always check the number of parcels you are signing for
  • Check your goods off against the delivery note
  • Should the parcel look damaged, please sign for it as damaged


Please refer to the delivery page for further details on delivery charges.


We Are On A Lark Ltd guarantees all products against mechanical and electrical manufacturing defects for 6 months from the date of purchase.

During this guarantee period, We Are On A Lark will repair or replace (at We Are On A Lark’s discretion) the product or its defective parts subject to the terms and conditions.

This guarantee does not cover:

  • Periodic maintenance, the repair or replacement of parts due to wear and tear
  • Consumables (components that are expected to require periodic replacement during the lifetime of a lamp such as batteries, starters, bulbs, ballasts, etc)
  • Damage or defects caused by use or treatment of the product inconsistent with normal use.


When placing an order from We Are On A Lark website, we will send you an email confirming receipt of your order, where a credit card payment will be taken upon despatch of your order.


Products can be purchased in a variety of ways. By telephone, post, fax or email or by visiting our website. Orders are normally despatched within 24 hours of receiving an order, however this can vary subject to stock availability. Should an item be out of stock we will either inform you or place the item on a back order to despatch when back in stock.

By telephone: +1-218-763-2452

By post: We Are On A Lark, 1544 Saint Francis Way, Milwaukee, WI 53203

Email: [email protected]